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Customer Service Customer Service hours: Sunday to Friday, 6:30 PM to 3 AM (PDT) Closed on Saturday
We welcome your questions and feedback. Feel free to contact us using any of the methods below. For the fastest answer, read our frequently asked questions
Contact us:
1. E-mail us(sometimes international e-mail will be lost. If you don’t receive our response, please send to another e-mail address): rose@rosegem.com or gemstore1000@gmail.com 2. Call us( please kindly be advised that it is not a toll free phone call): 852-21749920, 852-66950441
3. Our address is:
World Buy Co., Ltd.
Unit 2202, 22/F, Causeway Bay Plaza I, 489 Hennessy Road, Causeway Bay, Hong Kong
Please note that this is NOT the return address. If you would like to return an item, please email to us. The exact return address will be specified in our reply email. To obtain the status of an order, enter the confirmation number and click Go!.
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